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December 6, 2017

TRM guest review…

It happened again.  This is very strange.  As soon as SWMBO went away for her style of R&R rest & recuperation – aka annual Christmas shopping leave – TRM received more wonderful reviews.  She is still struggling around, persevering with Her “moon boot” and crutches after breaking Her ankle about two months ago.  The strangest reaction was that as soon as She delegated management to Her elderly laundry assistant TRM received such wonderful guests’ reviews…  For about two months without Her at the helm, rudderless, the motel managed.  So perhaps the importance of management is not what it is cracked up to be after all?
Much of the praise – such as the ‘relaxing gardens’ comments below – reflect Her efforts but so many other nice comments have also been sent to show guests do not miss much…  To many it is surprising TRM somehow still manages to survive even when She is not here, yet Her standards continue to be maintained without Her.  Amazing really…
It is so rewarding to observe so many inmates arrive all cranked up and stressed out after escaping the urban jungle, arriving hot and bothered after several hours of strenuous driving on SH1 dodging traffic and persevering so many road works etc. and then to watch them unwind and slide into relaxed holiday mode.  But guests reactions and comments indicate more than assessing the usual management quality factor using standard tourist star ratings measurements.  To encourage so many to return again and again there has to be more to it than just the fishing.  We call that the Tongariro effect.
TRM cannot claim all the responsibility as you know it is more about the restful natural environment around here – typical of many other small towns in heartland NZ – located alongside delightful walking/biking tracks along the banks of a world famous trout river, in sight of the Tongariro National Park.  Tongariro River is 100% pure snow-melt, so clear and clean and sweet, you can drink it.  Trout even thrive in it.  How can anyone continue to be stressed out in nature’s 100% pure natural setting?
Additional factors at TRM include so many other little usually overlooked  ingredients that contribute to the holiday spirit – in addition to the “customer friendly dog” mentioned below – such as being woken by the noisy chirping native bird life, or spying on the covey of quail always parading unafraid through the gardens.  Also TRM have four resident bunnies (despite Pumpkin’s best endeavours) to the astonishment of everyone as they ignore guests to play on the lawns.  Even BIG kids adore them.
Also perhaps the thinner cleaner air at higher altitude contributes more to relaxation as so many comment on how well they sleep here compare to their usual pattern.  There really is something magical in the air in Turangi that encourages mental and physical and emotional relaxation to remove pent up stress.  So how do you assess the added star rating or value of that as a wind-down from intense pressured city life to the slower gentle pace of Turangi?
It really is just a lovely part of the world.  NZ as it should be.
Thank you for the googled message received 2 days ago:

Comfortable self contained cottages’ tucked in off state highway 1 in Turangi. The owners there are so hospitable in all types of adventures you desire from walking to skiing mountain climbing and bike trails as well as bikes are available for you and your family’ fishing ventures are at the host discretion. Their gardens are also relaxing for the eyes day and night. One of the only motels that allow family animal on their premises, they also have a customer friendly dog that cares for them as well as the many visitors on site. I must also add that a play area for the children and a laundry facilities for those whom chose to stay awhile not to mention Wi-Fi in the comfort of your abode.

Have a peep at TRM:

Still need convincing?  Have a squiz at TRM’s short video of what to see within a five minute walk…

https://www.youtube.com/watch?v=28oxMNyeup4

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